Policies

Holistec
4733 Torrance Blvd., #347
Torrance, CA 90503
Customer Service: 888-735-4787


Shipping Policy

Orders received by 12pm PST will ship the same-day they are received. Shipping options include USPS First Class Mail (2-5 business days delivery time in the U.S. and 5-10 days to Canada or International shipping addresses) or USPS Priority Mail Shipping (2-3 business days, for U.S. orders only).

USPS First Class Shipping is provided free of charge for all orders in the US and Canada. Shipping times are estimates and not guaranteed as some exceptions may apply (i.e. delivery to rural areas or peak holiday traffic).

Canada and International Orders: Orders may be subject to import duties and taxes, which are levied by customs agencies once the package reaches your country. In the case of customs duty, additional charges for customs clearance are borne by the receiver. Customs policies vary widely from country to country; please contact your local customs office for further information on duties or any import restrictions.

Orders shipped via USPS Express Mail International typically arrive within 5-8 business days. Orders shipped to Canada via USPS First Class Mail typically take between 6-10 business days; some orders may take longer due to delays with customs processing.

Return Policy

To exchange product in case of damaged merchandise or a broken tamper-resistant seal, an RMA (return merchandise authorization) is required. To request an RMA, contact: support@detoxion.com.

An RMA may also be requested for products purchased within 30 days that are unopened with safety seals intact. Please note a standard 15% re-stocking fee will be applied to all returns.

Privacy Policy

Holistec respects your privacy and personal information including your email address, shipping address, phone numbers, etc. will remain protected. We will never provide this information to any third party.

Secure Shopping

Holistec provides a secure shopping cart with state-of-the-art security. All transactions use SSL encryption and your personal information and data never leave a secure server environment.

FDA Statement and Terms of Use

Information on this site is not meant to substitute for the advice of a physician or medical professional and should not be not used for diagnosing or treating a health problem or disease, or prescribing any medication. Please consult your physician before beginning any new diet, new supplement regimen, or modified exercise program. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. For complete terms of use, please click here.